FAQ

Confused? Lost? Not to worry, you’re always with friends here at Starr Hill!
We wrote this handy list of questions and answers to set you straight
and get you where you need to be. Cheers!

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Brewery | Beers | Tap Rooms

When and where was Starr Hill Brewery founded?

September 1999 in the heart of downtown Charlottesville, VA.

 

Where is Starr Hill Brewery located?

Our main production facility has located in Crozet, VA since 2005. In September 2017, we opened our Pilot Brewery & Side Stage location in Roanoke, VA.

 

Where can I get Starr Hill Brewery beers?

Starr Hill Brewery currently distributes in Maryland, North Carolina, Pennsylvania, Tennessee, Virginia, and Washington D.C.
To find out exactly where our beer is sold in the states listed, please use our Beer Finder.

 

But I don’t live in any of those states listed above! How am I supposed to get Starr Hill Brewery beers now?

We suggest hopping in the car and driving to the nearest state where we distribute or you could try calling a friend who lives in one of the states above and asking them to ship some your way.

 

Can I order beer directly from Starr Hill Brewery?

Due to state and federal distribution laws, Starr Hill Brewery is unable to sell or ship beers to consumers over the phone or via the internet.

 

Is Starr Hill Brewery going to expand distribution to the Northeast or Midwest?

Starr Hill Brewery is slowly expanding into new markets as capacity allows so we can supply the freshest beer to our customers.

 

I heard Starr Hill Brewery is owned by (insert name of they-who-shall-not-be-named large domestic brewery here), is this true?

Starr Hill Brewery has always been independent, privately-owned and operated.

 

What does the date on the bottle / case mean?

The date printed on each of our bottles, cases and variety packs is the date on which the beer was packaged. For example, if the number on the bottle reads “01202018” that particular bottle was packaged on January 20, 2018. On the variety packs, the “Packaged On” date is stamped on the top of the box and is the date on which the bottles inside were packaged. “Bottled On” and “Packaged On” dates are stamped on the sides of cases.

 

Are Starr Hill beers vegan?

Generally, yes. We do not use animal products in the cellaring or brewing process. However, experimental beers brewed sometimes use lactose, honey or other specialty ingredients, but we call it out in the description or name.

 

Do Starr Hill beers have GMOs?

Our beers are made using hops, water, yeast, malted barley and wheat. The only preservatives we use are hops, and any additional ingredients we use are natural too, like cherries, coriander, cocoa nibs, grapefruit, etc. No common GMO products touch our beer, with the exception of our Monticello Reserve Ale, which is brewed in the tradition of Thomas Jefferson with corn and filtered with rice hulls.

 

Are Starr Hill beers gluten-free?

No.

 

When is the Tap Room open?

The Crozet Tap Room is open for tastings and pints Tuesdays through Fridays from 12 – 9PM, Saturdays from 11AM – 9PM, and Sundays from 12 – 6PM.
The Roanoke Tap Room is open tastings and pints Mondays through Thursdays from 3 – 9PM, Fridays from 12 – 10PM, Saturdays from 11AM – 10PM and Sundays from 12 – 7PM.

 

Are dogs or any other animal allowed inside the Tap Room?

For health and allergy reasons, since we brew our beer within or next to the Tap Rooms, all animals are prohibited from entering the Tap Room. Any pets visiting Starr Hill are welcome on our patio only, where we offer umbrellas for shade and doggie bowls for water. Licensed ADA service animals with proper credentials are an exception and they are the only animals allowed inside the Tap Room itself.

 

When are brewery tours?

Free tours of the Crozet brewery location are given on Saturdays and Sundays at 12PM, 1PM, 2PM, 3PM and 4PM. We also offer a special Beer School at 5PM. Click here for more information.

 

Do you sell to-go beer from the Tap Room?

Yes, both Tap Room locations are the best places to pick up Starr Hill beer to take home and enjoy later! We offer packaged beer (6-packs, variety packs, full cases, and cans), kegs (½ or ⅙ barrel), as well as growler and crowler (32oz. can) fills from any of our available taps.

 

When can I purchase to-go beer from the Tap Room?

To-go beer can be purchased during regular business hours (listed above) and on Mondays in Crozet between 9AM – 5PM by reservation only. To reserve kegs or cases to go, please e-mail taproom@starrhill.com or roanoke@starrhill.com.

 

Do you have a Growler Club?

Growlers are an easy, green way to enjoy draft beer! We sell several types of 2-liter growlers in the Tap Room. The cost of the growler includes the first fill. Growler Club members bring their growlers to the brewery to get their fill and they get a punch on a card for each fill. After 6 fills, members will receive a credit for one growler fill. (Good for any year-round or seasonal beer available. Limited release beers available for additional charge.)

 

Do you have a Mug Club?

Yes, we have our All Starr Mug Club where members receive special discounts, swag, and access to exclusive events and tastings. To see if there are available spots to join, please e-mail taproom@starrhill.com or roanoke@starrhill.com.

 

Do you sell merchandise?

Starr Hill swag is available for purchase in our Tap Rooms and online. Grab your Starr Hill gear & support VA craft beer!

 

Do you sell gift cards?

Gift cards can be used for beer and merchandise in both Tap Room locations. To purchase a gift card, contact the Tap Room at TapRoom@StarrHill.com or roanoke@starrhill.com.

 

How do I check my gift card balance?

Check your gift card balance here.

 

If your question remains, please go to the Contact Us form with your question and you will receive an answer within the week.